Digital service point
The citizens in the area can use digital services at a digital service point. The points also offer personal digital support about once a week. Personal digital support is also available by phone or via a chat.
The content on this page
The digital service point is available to residents free of charge and without an appointment. At the digital service point, the residents have access to the necessary terminals and telecommunication connections, as well as support material for how to use online services. Personal digital support is available both as face-to-face support at specified times and as remote support in the shape of a chat and phone service.
The digital service point will initially be tested in Koivuhaka i Kokkola and in Halsua, but the plan is to gradually expand the operation to the entire county in cooperation with the municipalities of the region.
Digital service points
The digital service point in Kokkola:
Koivutupa in Koivuhaka
Mäntynäädänkatu 6, 67800 Kokkola
Open: Monday to Thursday from 9 AM to 3 PM and Fridays from 9 AM to 3 PM
The digital service point in Halsua:
Halsuan kunnantalo (Halsua municipal hall)
Kauppisentie 5, 69510 Halsua
Open: Monday to Friday from 9 AM to 3 PM
The digital service point in Veteli:
Vetelin kunnanvirasto (Veteli municipal government office)
Kivihyypäntie 1, 69700 Veteli
Open: Monday to Friday from 9 AM to 3 PM
Personal digital support at the service point:
| Place | Personal digital support is available |
|---|---|
| Koivutupa in Koivuhaka – Kokkola | Thursdays from 12.30 PM to 2 PM on the following days: 5.12.2024 19.12.2024 16.1.2025 30.1.2025 6.2.2025 6.3.2025 20.3.2025 3.4.2025 17.4.2025 8.5.2025 22.5.2025 |
| Halsuan kunnantalo (Halsua municipal hall) | Thursdays from 9 AM to 11 AM on the following days: 12.12.2024 23.1.2025 13.2.2025 13.3.2025 27.3.2025 10.4.2025 24.4.2025 15.5.2025 |
| Vetelin kunnanvirasto (Veteli municipal government office) | Thursdays from 12 PM to 2 PM the following days: 23.1.2025 13.2.2025 13.3.2025 27.3.2025 10.4.2025 24.4.2025 15.5.2025 |
Digital support by phone or chat
- Soite’s social and health care clinics offer guidance for the use of digital services:
- in DigiSoite’s My Healthcare service, where you can communicate with a professional
- by phone Monday to Friday 9 am to 3 pm on the number 06 826 3033
- on the soite.fi site’s chat Monday to Friday 9 am to 3 pm
The establishment of digital service points is part of the sub-project “Asukkaiden digituki ja ennaltaehkäisy” (Digital support and preventive measures for residents) within the Central Ostrobothnia project Kestävä kasvu (Sustainable growth). The goal of the sub-project is to build up and implement the operating model Tartu digiin! The business model includes offering the residents of the area digital support at digital service points that are suitable for this.
Social and health care service advice +358 6 826 3033 Monday to Friday from 9 AM to 11.30 AM