Digital service point
Alueen asukkaat voivat hoitaa verkkoasiointia digipalvelupisteessä. Pisteissä tarjotaan myös henkilökohtaista digitukea noin kerran viikossa. Digitukea on mahdollista saada henkilökohtaisesti myös puhelimitse sekä chatin kautta.
The content on this page
The digital service point is available to residents free of charge and without an appointment. At the digital service point, the residents have access to the necessary terminals and telecommunication connections, as well as support material for how to use online services. Personal digital support is available both as face-to-face support at specified times and as remote support in the shape of a chat and phone service.
The digital service point will initially be tested in Koivuhaka i Kokkola and in Halsua, but the plan is to gradually expand the operation to the entire county in cooperation with the municipalities of the region.
Digital service points
The digital service point in Kokkola:
Koivutupa in Koivuhaka
Mäntynäädänkatu 6, 67800 Kokkola
Open: Monday to Thursday from 9 am to 3.30 pm and Friday from 9 am to 3 pm
The digital service point in Halsua:
The Halsua municipal house
Kauppisentie 5, 69510 Halsua
Open: Monday to Friday 9 am to 3 pm
Personal digital support at the service point:
| Place | Personal digital support is available |
|---|---|
| Koivutupa in Koivuhaka – Kokkola | Tuesday 5th of December 12 noon to 2 pm Thursdays 1 pm to 3 pm on the following days: January 1st 2024 January 25th 2024 February 8th 2024 February 22nd 2024 March 7th 2024 March 21st 2024 April 11th 2024 April 25th 2024 May 9th 2024 May 23rd 2024 |
| Halsua municipal house | Thursday December 7th 9 am to 12 noon Thursday 9 am to 11 am on the following days: January 4th 2024 January 18th 2024 February 1st 2024 February 15th 2024 March 14th 2024 March 28th 2024 April 18th 2024 May 2nd 2024 May 16th 2024 |
Digital support by phone or chat
- Soite’s social and health care clinics offer guidance for the use of digital services:
- in DigiSoite’s My Healthcare service, where you can communicate with a professional
- by phone Monday to Friday 9 am to 3 pm on the number 06 826 3033
- on the soite.fi site’s chat Monday to Friday 9 am to 3 pm
The establishment of digital service points is part of the sub-project “Asukkaiden digituki ja ennaltaehkäisy” (Digital support and preventive measures for residents) within the Central Ostrobothnia project Kestävä kasvu (Sustainable growth). The goal of the sub-project is to build up and implement the operating model Tartu digiin! The business model includes offering the residents of the area digital support at digital service points that are suitable for this.