Prescription renewal and medical treatment
You can easily renew your prescription online via the MyKanta service or by requesting a prescription renewal through your health center e.g. via the Omahoito self-care service. An electronic prescription can be renewed also through the pharmacy.
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We recommend renewing the prescription first through the OmaKanta service. If you can’t renew your prescription from OmaKanta or you want to send a clarification about your medication to a professional, you can send a message to the health center about the renewal request through Soite’s My Healthcare service.
Note!
Central Ostrobothnia Central Hospital or the joint emergency room do not accept renewal requests sent through a pharmacy or MyKanta.
If a special medicine prescribed by a specialist doctor runs out before the next check-up appointment, contact the specialised medical care unit that prescribed the medicine.
Renewal of prescription via the MyKanta service
In MyKanta, it is easy to send a request for a prescription renewal to the healthcare services if the healthcare unit responsible for your care accepts requests for prescription renewals electronically. A parent or guardian can also send a request for a prescription renewal for a child under the age of 10.
Renew your prescription via your local health center
You can renew a prescription by sending a message to your health center via DigiSoite’s My Healthcare service or by contacting the center by phone.
Contact by phone
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Kannus health care centre
Call: +358 40 804 2000Service hoursService hours
Mon–Fri 08:00–16:00
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Koivuhaka health care station
You can leave a request to be called back. We will call you back the same day.
Call: +358 6 828 7580Service hoursService hours
Mon–Thu 08:00–16:00
Fri 08:00–14:00
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Kokkola health care centre
You can leave a request to be called back. We will call you back the same day.
Call: +358 6 828 7310Team 1. A-J
Call: +358 6 828 7311Team 2. K-O
Call: +358 6 828 7312Team 3. P-Ö
Call: +358 6 828 7313Service hoursService hours
Mon–Fri 08:00–16:00
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Kälviä health care station
You can leave a request to be called back. We will call you the same day.
Call: +358 6 828 7701Service hoursService hours
Mon–Thu 08:00–16:00
Fri 08:00–14:00
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Lestijärvi health care station
Call: +358 40 804 2000Service hoursService hours
Mon–Fri 08:00–16:00
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Lohtaja health care station
You can leave a request to be called back. We will call you back the same day.
Call: +358 6 828 7750Service hoursService hours
Mon–Thu 08:00–16:00
Fri 08:00–14:00
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Perho health care centre
Call: +358 40 804 3000Service hoursService hours
Mon–Thu 08:00–15:00
Fri 08:00–14:00
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Toholampi health station
Call: +358 40 804 2000Service hoursService hours
Mon–Fri 08:00–16:00
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Tunkkari health care centre
Call: +358 40 804 5000Service hoursService hours
Mon–Fri 08:00–16:00
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Ullava health care station
You can leave a request to be called back. We will call you the same day.
Call: +358 6 828 7639Service hoursService hours
Mon 08:00–16:00
Wed–Thu 08:00–16:00
Renewal of prescription via pharmacy
An electronic prescription can be renewed not only through the MyKanta service or your own health center, but also through the pharmacy, in which case the pharmacy forwards the renewal request to the health center. The pharmacy may charge a fee for forwarding the request.
Please note that the prescription renewal request must be made no later than eight (8) days before the medication runs out.
Kela reimburses medicines, from clinical nutrition products to basic creams, which are prescribed by prescription to treat your illness, and for which reimbursement has been confirmed.
Information about the service
Prescription renewal requests must always be submitted to the unit where the patient was treated. A doctor’s appointment may be required to renew the prescription. When renewing a prescription, the doctor must check that the medicine is compatible with any other medications used by the patient.
You can request the renewal of your prescription during a doctor’s appointment, at a pharmacy, in Kela’s MyKanta online service, or by contacting your local health and social services centre. If there are no problems with the renewal, it will be completed within eight days.